Privacy Policy.

Firm Foundation Family Services ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.firmfoundationfs.com.

Information We Collect

We may collect the following types of information:

  • Personal Information you provide voluntarily through contact forms or appointment requests (e.g., name, email address, phone number, reason for inquiry).

  • Technical Information such as IP address, browser type, and pages visited, collected via cookies or analytics tools.

How We Use Your Information

We use your information to:

  • Respond to inquiries or schedule appointments.

  • Improve our website and user experience.

  • Communicate with you, if you've requested updates or services.

We do not sell, trade, or rent your personal information.

How We Protect Your Information

We implement security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. If you are concerned about confidentiality, please call us directly rather than submitting sensitive details online.

Third-Party Services

Our website may use third-party services such as:

  • Google Analytics (for website insights)

  • Scheduling or form tools (e.g., SimplePractice, Calendly, Jotform)

These services may collect data in accordance with their own privacy policies. We do not control how third parties handle data.

HIPAA Notice

If you are a client or become one, your personal health information is protected under HIPAA. Any health-related information you provide via forms or communications is treated in compliance with HIPAA guidelines. For more information, please request our Notice of Privacy Practices.

6. Your Rights and Choices

You may:

  • Request access to your personal information.

  • Ask us to update or delete your information (subject to legal requirements).

  • Opt out of future communications.

7. Changes to This Policy

We may update this policy occasionally. All updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Firm Foundation Family Services
20925 Professional Plaza, Ashburn, VA 20147, United States
571-650-0303